1. Donor Privacy & Data Protection Policy (DPDP 2023 & GDPR)

1.1 Strict Privacy Mandate: Sudeeksha Shiv Trust respects the privacy of all donors, volunteers, and website visitors. We handle all personal data in full compliance with India’s Digital Personal Data Protection (DPDP) Act 2023 and international privacy frameworks (EU GDPR Article 6/13).

1.2 Information We Collect: When you make a donation, request an 80G tax receipt, or contact us, we may collect:

• Full statutory name and residential/office address
• Contact phone number and email address
• Permanent Account Number (PAN) details required for 80G tax receipt filings
• Transaction reference numbers and payment receipts

1.3 Zero Commercial Data Monetization: We maintain a strict zero-third-party-data-monetization policy. We NEVER sell, rent, lease, trade, or share your personal details with commercial telemarketers, data brokers, or advertising agencies.

1.4 Use of Personal Information: Your information is used strictly to issue official donation receipts, process tax filings with the Income Tax Department, transmit trust updates, and respond to your inquiries.

2. Voluntary Charitable Donation & Fund Governance Policy

2.1 Voluntary Non-Profit Contributions: All monetary gifts, UPI transfers, bank transfers (NEFT/RTGS/IMPS), and grants made to Sudeeksha Shiv Trust are voluntary charitable contributions dedicated solely to social welfare causes.

2.2 Direct Bank Deposit & Financial Integrity: 100% of public donations are deposited directly into the official bank account of the Trust (Union Bank of India Current Account 524201010030540, IFSC UBIN0552429). Funds are deployed across our 26 humanitarian domains including healthcare, dental health, mental health counseling, sex education awareness, education, child development, women empowerment, WASH public sanitation, tree plantation, animal welfare, and senior citizen assistance.

2.3 Zero Profit Distribution: Sudeeksha Shiv Trust is a non-profit organization. No part of net earnings inures to the private benefit of any trustee or individual. All surplus funds are recycled into humanitarian initiatives.

3. Refund, Cancellation & Erroneous Transfer Policy

3.1 General Non-Refundable Policy: Because charitable contributions are immediately allocated toward purchasing field materials (such as food supplies for Annadanam, medical kits, educational kits, or tree saplings), donations are generally non-refundable once processed.

3.2 Accidental / Duplicate Payment Resolution: If a technical error or banking glitch results in an accidental duplicate transfer or wrong amount debit, the donor must submit a written refund claim within seven (7) calendar days of the transaction date.

4. Section 80G Income Tax Exemption & Form 10BE Policy

4.1 12A & 80G Non-Profit Certification: SSTS (SUDEEKSHASHIV TRUST SIWANI) holds valid 12A registration and Section 80G tax-exemption certification issued by the Income Tax Department, Government of India. Donations made by Indian tax residents qualify for tax deductions under Section 80G.

4.2 Mandatory PAN Requirement: In compliance with Central Board of Direct Taxes (CBDT) regulations, donors requesting an 80G tax receipt must provide their valid Permanent Account Number (PAN), full name, and address.

4.3 Form 10BE Tax Certificates: The Trust files annual Form 10BD statements with the Income Tax Department and issues official Form 10BE tax exemption certificates to eligible donors.

5. Volunteer & Community Field Activity Guidelines

5.1 Voluntary Contributor Status: Volunteers and community coordinators participating in tree plantation drives, medical checkup camps, or educational workshops act as voluntary contributors and do not hold an employer-employee relationship with the Trust.

5.2 Prohibition of Unauthorized Cash Collection: Volunteers are strictly prohibited from soliciting cash donations or making legal commitments in the name of Sudeeksha Shiv Trust without official credentials signed by Founder Dr. Rubby Beniwal.

6. Website Security, SSL Encryption & Cookie Policy

6.1 256-Bit SSL Encryption: All data transmitted to and from www.sudeekshashivtrust.com is protected using standard SSL encryption to prevent unauthorized interception.

6.2 Functional Cookies Only: We use essential functional cookies strictly to ensure website navigation integrity, fast page loading, and basic analytics. We do not use intrusive cross-site tracking cookies.

7. Anti-Spam & Communication Preference Policy

We respect your inbox. Sudeeksha Shiv Trust sends transactional emails, receipt acknowledgments, and occasional project newsletters strictly to donors and subscribers who opt in. You may unsubscribe from newsletters at any time by replying to any email or contacting us directly.